Shipping policy
Shipping Policy — Riddle Flux
At Riddle Flux, we’re committed to delivering your order safely and on time. Please review the shipping information below before completing your purchase.
1. Processing Time
- All orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Options & Delivery Times
We offer two shipping methods at checkout:
-
Standard Shipping (Default)
Transit time: 5–15 business days -
Express Shipping
Transit time: 3–10 business days
Shipping times are estimates and may vary depending on your location, customs clearance, or carrier delays.
3. Shipping Costs
Shipping costs are calculated at checkout based on the destination and selected shipping method.
Free shipping may be available during promotions or for orders over a certain amount.
4. Tracking Information
Once your order is shipped, you will receive a confirmation email with tracking details so you can follow your package at every step.
5. Incorrect or Incomplete Address
Please double-check your shipping details at checkout.
We are not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.
6. Taxes
Sales taxes are applied to orders where applicable by law and are calculated during the checkout process based on the shipping destination. For domestic USA orders, there are no additional hidden customs fees as we are a US-based company.
7. Delivery Delays
We are not liable for delays caused by courier services, customs processes, weather conditions, or other external factors beyond our control.
8. Questions?
For any shipping-related inquiries, feel free to contact us at:
📧 support@riddleflux.com