Privacy policy

Privacy Policy — Riddle Flux

At Riddle Flux, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website.

1. Information We Collect

We collect information you provide directly when registering, placing an order, subscribing to our newsletter, or contacting our support team. This may include:

  • Full name
  • Email address
  • Shipping address
  • Phone number
  • Payment information (encrypted)
  • Purchase history
  • Browsing data (via cookies)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send notifications about your order status
  • Improve your browsing experience
  • Provide customer support
  • Send promotional content (if you opt in)
  • Comply with legal and regulatory obligations

3. Sharing Your Information

Your information is never sold or shared with third parties, except in the following cases:

  • Logistics and delivery partners (for shipping purposes)
  • Payment processors (e.g., Stripe, PayPal)
  • Marketing platforms (with your consent)
  • Legal authorities, if required by law

All partners comply with applicable data protection regulations.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and offer personalized promotions. You can manage or disable cookies in your browser settings.

5. Data Security

We implement physical, electronic, and administrative safeguards to protect your data, including:

  • SSL encryption
  • Restricted access to sensitive information
  • Continuous monitoring for suspicious activity

6. Your Rights

You have the right to:

  • Access the data we hold about you
  • Correct or update your personal information
  • Request data deletion
  • Withdraw previously granted consents

To exercise any of these rights, contact us at:
📧 support@riddleflux.com

7. Changes to This Policy

We may update this policy from time to time. All changes will be posted on this page with the latest revision date below.

8. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 support@riddleflux.com